Effective as of 1 February 2021
Last Updated: 16 August 21
We provide important information related European data protection legislation, below.
Personal Information We Collect
Cookies and Similar Technologies
How We Use Your Personal Information
How We Share your Personal Information
Additional Program Terms
International Data Transfer
Other Sites and Services
Additional Information for European Union Users
California Privacy Rights
Personal Information We Collect
Information you provide to us. Personal information you may provide to us when visiting Site may include:
- Contact details, such as your first name, last name, postal address, email address, telephone number, fax number, job title, and employer name, to the extent that you choose to submit it to us.
- Communications that we exchange with you, such as information you provide when you request information for investors, contact us with questions, feedback, report a problem with the Site, or otherwise correspond with us.
- Usage information, such as information about how you use the Site and interact with us.
- Healthcare professionals, we collect information about the programs and activities in which you have participated, your prescribing of our products and the agreements you have executed with us
- Your photograph, social media handle or digital or electronic signature
- Publicly available information (such as comments describing support for and experience with Spark products)
Information we get from others. We may also get information about you from other sources, for example Google Analytics, and we may add this to information we get from our Site. See Cookies and Similar Technologies.
We may combine other publicly available information, such as information collected through publicly accessible sources and registers, such as public agencies or authorities, or information related to the organization for which you work, with the personal information that you provide to us through our Services.
Cookies and Similar Technologies
Cookies. Cookies are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns.
We use third-party cookies which are provided by external parties. These third-party cookies are used by us for analytics and by third-party advertising providers for advertising and analytics purposes, including to track unique visitors across our Sites.
Cookies we use
Our Sites use the following types of cookies for the purposes set out below:
Analytics and Performance Cookies. These cookies are used to collect information about traffic to our Site and how users use our Site. The information gathered may include the number of visitors to our Site, the websites that hyperlinked them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information and to monitor the level of activity on our Site.
We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is used to improve how our Site works. You can find out more information about Google Analytics cookies here and about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available here.
For any videos on our Sites, Vimeo Analytics uses its own cookies to track views of videos and other media. You can find out more information about Vimeo Analytics cookies here.
Opting Out and Online Advertising. Some of the third-party advertising providers that collect information about users’ activities on or through our Sites may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior for purposes of targeted advertising.
Please visit our Online Tracking Opt-Out Guide for information about opting out of, or blocking, cookies and similar technologies on our Sites, and opting out of targeted advertisements from third-party advertising providers. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked to in our guide. If you choose to opt out of targeted advertisements, you will still see advertisements online, but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included on those lists, so you may still receive some cookies and tailored advertisements from companies that are not listed.
Do Not Track Signals. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
How We Use Your Personal Information
To provide our Services. If you use our Sites, we use your personal information to:
- Operate, maintain, administer and improve the Sites;
- Provide support and maintenance for the Sites and our Services; and
- Respond to your requests, questions and feedback.
If you request information from us or otherwise communicate with us, we may send you Company-related communications as permitted by law. You will have the ability to opt out of such communications by emailing us at email@example.com or clicking the “unsubscribe” link at the bottom of any email. You may continue to receive transactional communications.
To perform and administer clinical trials and research activities. We may use personal information of clinical trial participants, investigators, researchers, and other individuals when necessary to facilitate our clinical trials, research, studies, and related activities, including to:
- Staff and manage clinical trials, including by recruiting investigators and participants;
- Support symposia, conferences, and scientific, educational and volunteer events;
- Identify and engage thought leaders and external experts;
- Attribute authorship to academic materials
- Comply with regulatory monitoring and reporting obligations, such as those related to adverse events and financial disclosures.
To conduct our business activities. If you or your employer does business with us, we may use your personal information to:
- Negotiate, manage, and/or perform our contractual relationship with you (or the entity you work for);
- Manage and administer our relationship with you, including with respect to invoicing and payment;
- Provide access to our offices and/or certain information technology systems.
To comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or other requests from government authorities.
With your consent. We may use or share your personal information with your consent, such as when you instruct us to take a specific action with respect to your personal information.
For compliance, fraud prevention and safety. We use your personal information as we believe necessary or appropriate to (a) enforce the terms and conditions that govern the Services; (b) protect our rights, privacy, safety or property, and/or that of you or others; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
How We Share Your Personal Information
- Service Providers. We may employ third-party companies and individuals to administer and provide the Services on our behalf, including:
- Contract research organizations and vendors that support clinical trials and related research;
- Data storage and analytics;
- Technology services and support (such as training, customer support, hosting, email delivery and database management services)
- Professional Advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
- Compliance with Laws and Law Enforcement; Protection and Safety. We may disclose information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to: (a) comply with applicable laws and lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern the Services; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
- Employees/Consultants. We may disclose your personal information to our employees, consultants and other people working for us, who need to have access to your information or have a legitimate interest in having access to your information. All these persons are bound by confidentiality obligations.
Access, Update, Correct or Delete Your Information. You may review, update, correct or request the deletion of your personal information by contacting us at firstname.lastname@example.org or if you have additional requests or questions.
Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Services to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with the Services. We will tell you what information you must provide to receive the Services by designating it as required in the Services or through other appropriate means.
The security of your personal information is important to us. We take appropriate and commercially reasonable organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it, in accordance with requirements under law. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.
Our services are not intended for use by children under 16. If a parent or guardian becomes aware that his or her child has provided us with information without parental or guardian consent, he or she should contact us at email@example.com. We will delete such information from our files as soon as reasonably practicable.
You may provide information to us when you visit our Site, such as your name, company, email address, and other information you choose to provide in the “Contact Us” form. We use this information to provide our Services, conduct our business activities, to comply with law and for other compliance, fraud prevention, and safety purposes. We may share this information with our affiliates, service providers, professional advisors, employees/consultants, to comply with law and law enforcement, for protection and safety purposes, and in the event of a business transfer, each as explained in the “How We Share Your Personal Information” section below.
International Data Transfer
LAVA Therapeutics B.V. is headquartered in the Netherlands and has affiliates and service providers in other countries, and your personal information may be transferred to the United States or other locations outside of your state, province, country or other governmental jurisdiction.
Whenever we transfer your personal information out of the EEA to countries not deemed by the European Commission to provide an adequate level of personal information protection, the transfer will be based on safeguards that allow us to conduct the transfer in accordance with the EU’s data protection laws, such as the specific contracts approved by the European Commission as providing adequate protection for personal information. For details, see the European Commission’s website for model contracts for the transfer of personal information to third countries.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal information out of the EEA.
Other Sites and Services
We may offer links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions.
Additional Information Related to European Data Protection Legislation
Controller and Data Protection Officer. The Company is the controller of your personal information for purposes of European data protection legislation. See the Contact Us section below for contact details.
Purposes and Legal Grounds of Processing Personal Information
Purposes of processing. We process your personal information for the following purposes:
- Identification of the individual involved, e.g., entity or person transacting business with the Company;
- Contract administration and collaboration (e.g., negotiation of the agreement, exchanges in the context of the execution of the agreement and the termination of the agreement);
- To perform our contractual relationship with you (or the company you work for) and/or to provide and improve our Services;
- To manage and administer our relationship with you, including the monitoring and payment of invoices;
- To comply with applicable laws and regulations and our obligations thereunder (e.g., financial accounting obligations, regulatory monitoring and reporting obligations);
- To keep our internal records updated with correct information and to prepare internal management reporting;
- To give and administer access to our IT services or applications, as well as to maintain and protect them;
- To provide and improve our Sites (e.g., by generating statistics regarding the use of the Sites);
- To perform statistical and other research;
- Granting physical access rights, such as providing access to buildings and / or parking locations;
- Security, surveillance and protection of buildings, businesses and natural persons;
- For the establishment, exercise or defense of legal claims;
- To provide our Services;
- To perform and administer clinical trials and research activities;
- To operate our Sites;
- To communicate with you;
- For fraud prevention and safety
- Any other specific purposes for which we have obtained your consent (or, if required, explicit consent).
Legal grounds of processing. We process your personal information based on one or more of the following legal grounds:
- To perform our obligations under an agreement or to take steps at your request prior to entering into such agreement;
- To comply with legal obligations we are subject to, such as regulatory monitoring and reporting obligations, or complying with requests from governmental authorities;
- To protect your, or another person’s, vital interests;
- For scientific or historical research purposes or statistical purposes;
- When we have legitimate interests to process your personal information, e.g.:
- management and administration of our relationships with you;
- our commercial interest, including in relation to the improvement of our Services and for statistical purposes;
- for internal communications;
- when providing information to auditors;
- in relation to lawful requests and legal process, such as to respond to claims, subpoenas or other requests from government authorities;
- for compliance, fraud prevention and safety;
- in the course of a (potential) sale or transfer or some or all of our business or assets, in connection with a (potential) business deal; except where such interest is overridden by your interests or the protection of your fundamental rights and freedoms as data subject (unless we have your consent or are otherwise required or permitted to by law); and;
- When you have given your consent, or, where applicable, your explicit consent, for the processing of personal information for a specific purpose. Where we rely on your consent you have the right to withdraw it to any further processing in the manner indicated in the Services or by contacting us at firstname.lastname@example.org.
Retention. We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we will consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.
Your rights. European data protection laws may give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:
- Opt-out. Stop sending you direct communications. You may continue to receive Service-related emails, if applicable.
- Access. Provide you with information about our processing of your personal information and give you access to your personal information.
- Correct. Update or correct inaccuracies in your personal information.
- Delete. Delete your personal information.
- Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
- Restrict. Restrict the processing of your personal information.
- Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
- Withdraw consent. If our processing of your personal information is based upon your consent for an explicit purpose you may withdraw your consent to any further processing, subject to applicable law
You can submit these requests by email to email@example.com or our postal address provided below. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us as described below or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
Data Protection Officer
LAVA Therapeutics B.V.
Yalelaan 60 3584 CM
Utrecht, The Netherlands
Notice to California Residents
We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide to California residents an explanation of how we collect, use and share their personal information, and of the rights and choices we offer California residents regarding our handling of the personal information.
In accordance with the CCPA, this Notice to California Residents and the rights set out below do not apply to the information we collect in connection with clinical trials, to any health or medical information we collect that is otherwise governed by California’s Confidentiality of Medical Information Act or the Health Insurance Portability and Accountability Act of 1996, or to information related to our business contacts (including healthcare providers).
California Residents’ Privacy Rights
The CCPA grants individuals whose information is governed by the CCPA the following rights. We extend these rights only to individual investors who provide information through our Site:
- Access. You can request a copy of the personal information that we maintain about you.
- Deletion. You can ask us to delete the personal information that we collected from you.
Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. If we deny your request, we will communicate our decision to you.
You are entitled to exercise the rights described above free from discrimination.
How to Submit a Request
If you are an investor and you would like to request access to or deletion of personal information:
Identity verification. The CCPA requires us to verify the identity of the individual submitting a request to access or delete personal information before providing a substantive response to the request.
Authorized agents. Investors who are California residents can empower an “authorized agent” to submit requests on their behalf. We will require the authorized agent to have a written authorization confirming that authority.
Online Tracking Opt-Out Guide
Like many companies online, we use services provided by companies such as Google that use tracking technology. These services rely on tracking technologies – such as cookies – to collect directly from your device information about your browsing activities, your interactions with websites, and the device you are using to connect to the Internet. There are a number of ways to opt out of having your online activity and device data collected through these services, which we have summarized below.
- Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
- Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
- Using privacy plug-ins or browsers. You can block our Sites from setting cookies used by third-party advertising providers for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers.
- Platform opt-outs. The following third-party advertising providers offer opt-out features that let you opt-out of use of your information for interest-based advertising:
- Google: https://adssettings.google.com
- Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:
- Digital Advertising Alliance: https://optout.aboutads.info
- Network Advertising Initiative: http://optout.networkadvertising.org/?c=1
Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt-out on every browser and device that you use.